Privacy Notice

This notice explains how FHG AI Solutions uses information submitted through our website, WhatsApp, booking links, and free AI workflow assessment forms.

Information We Collect

We may collect your name, company name, industry, WhatsApp number, email address, preferred language, workflow description, current tools, desired outcome, referral source, and website tracking fields such as UTM parameters.

How We Use It

To contact you about a free AI workflow assessment.
To understand whether your workflow is suitable for AI-assisted support.
To prepare internal notes, lead scoring, and safe reply drafts for human review.
To improve our website, content, and assessment process.

What Not To Send

Please do not submit bank details, IC/passport numbers, passwords, API keys, private customer lists, medical records, legal documents, or other sensitive information through public forms or WhatsApp. For workflow assessment, we only need process steps and non-sensitive examples.

AI Use

We may use AI tools to summarize your submitted workflow and draft internal assessment notes. We do not use your information to publicly name your company or train public marketing material without permission. Sensitive actions, pricing, contracts, and final commitments remain human-approved.

Sharing

We may send your submitted information to tools we use to operate the assessment workflow, such as form handling, calendar booking, CRM, automation, email, and AI services. We do not sell your personal information.

Retention

We keep assessment information only as long as needed for follow-up, business records, service delivery, and legal or administrative purposes.

Contact

To ask about your data or request correction/removal, contact FHG AI Solutions through WhatsApp at +60 11-5434 3931 or through our website.

Last updated: 7 July 2026.